EmSe: Supporting Children’s Information Finding Needs within a Hospital Environment

For children, illness and other medical conditions can be very confusing and frightening. Children faced with these will often express an interest in learning about their medical conditions, what is happening, and what to expect. However, finding information related to medical conditions is often a difficult and sensitive task, so designing and developing search services for children presents a number of challenges, including: children’s problems expressing information needs, finding and crucially identifying relevant information, and ensuring that information is understandable, appropriate, and sensitive to the child’s physical and emotional state. To address these, we developed the Emma Search (EmSe) engine for Emma Kinderziekenhuis (EKZ) at the Amsterdam Medical Centre (AMC).

The full article describing our demonstrator will appear in the proceedings of ECIR 2012.